FAQ

You can view your membership information, purchase history, etc. Membership information can also be changed.

[Reset password]Please enter your email address on the page and send it.
We will contact you to send you an email to reissue your password.

We will ship within 3 business days after receiving your order or receiving your payment.
To specify the delivery date, please specify the tracking number listed in the shipping completion notification email on the management screen of each delivery company.

For overseas shipping, we use Buyee Conncect's service. It depends on the shipping method you choose, so please see more details.【This site】Please refer to the following.

*The estimated arrival date may vary depending on the shipping and receiving area. Thank you for your understanding.

When placing an order, please write "I would like to have it delivered to a branch office" in the comments section. After the product is shipped, we will contact you with the nearest branch office.
*As the delivery company varies depending on the product, you cannot specify the shipping company. Thank you for your understanding.

Overseas shipping will vary depending on the shipping company, so please contact Buyee Connect.

If the product is shipped, we will cancel your order.
Please contact the store that sells the product as soon as possible.
If you are unable to receive the item after it has been shipped, a cancellation fee will be charged.

For orders from overseas, please contact Buyee Connect.

Shipping costs are included in the selling price.
Overseas shipping charges apply. For more information click here[Information regarding overseas shipping]Please see.

We handle the situation with some exceptions. List of non-compatible items is within the shopping terms and conditions[About simultaneous packaging]Please see.
However, please note that we cannot offer discounts on shipping costs even if the product is shipped together.

Please contact the store that sells the product as soon as possible. We will accept cancellations if the item is not shipped.

Customers who order from overseas can cancel depending on their order status. Buyee Connect's【This page】Please refer to the following.

By entering a password that only the individual can know, you can prevent unauthorized use of the card by third parties, and you can use internet shopping more safely.

Regarding domestic orders, please be sure to order immediately after placing your order.[Store list]Please contact us. It can be changed before shipping.
For orders from overseas, please contact Buyee Connect.

Regarding domestic orders, please contact the store that sells the product as soon as possible. Cancellation will be performed.

Orders from overseas can be cancelled depending on the order status. Buyee Connect's【This page】Please refer to the following.

When placing an order, please enter [Request Receipt] in the comment field and enter your address.
Receipts can only be issued if payment is made by convenience store or credit card payment. Thank you for your understanding.

For orders from overseas, please visit Buyee Connect.【This page】Please refer to the following.

We do not generally accept domestic orders, but we will answer your order by phone regarding the condition and availability of the product.
Stores that sell the desired product【Company Profile】Please contact us.

We cannot accommodate orders from overseas. Thank you for your understanding.

Yes, we are dealing with it. This site has introduced "Buyee Connect" and has opened a cart exclusively for access from overseas. Multilingual customer support, payment methods for overseas use, delivery to 118 countries and regions, and cheap delivery plans are available in some areas.

For domestic customers, please call the store where you purchased the product.
If the packaging material is damaged when the product arrives, please contact the shipping company.

Customers who order from overseas use Buyee Connect.【This page】Please refer to the following.

After performing basic operation checks, we sell products that we have determined to have no problems with use.
However, with regard to "D rank" products, it also includes products that cannot be used properly, such as "breaking guide rings" or "missing parts." Please be aware of this in advance.

We have set "A-D" ranks based on our company's regulations. Due to the nature of used products, one item is only a "guideline," so please make sure to check the published information carefully.

The images are clearly shown in the pick-up and description of items with large scratches or important points, but for other details, please contact the store that handles the item, and for overseas customers, please contact Buyee Connect.

Yellowfish buys fishing gear in-store in Japan.
We will provide you with an appraisal amount at the store and once negotiations are completed, we will purchase the fishing gear in cash.
Please come and see the yellow fish near you【Company Profile】Please come to us.

Some stores may not be able to purchase. For more information, please see the yellow fish near you【Company Profile】Please contact us.